Our Service Promises

IT’S BUSINESS AND IT’S PERSONAL.

Although we offer state-of-the-art tools that make business banking easier — online ACH, DepositStream remote deposit, CashStream online banking, and a mobile app — we don’t allow them to become substitutes for personal contact.

We act fast.

Your calls will be answered in person by your banker or you will get a call back within one hour.

We’re in the “business” business.

Our uniquely-qualified staff of business banking experts have an average of 20 years of commercial banking experience. Our products and services focus on businesses, their owners, and employees.

We don’t sell – we solve.

We will conduct a comprehensive review of your operations and recommend a customized package of banking solutions. We will regularly review your banking needs and suggest changes based on the development of your business.

We want to build your business.

We here to help you accelerate business growth with information, quarterly best practices workshops, and mentoring from successful local business people who can offer you their invaluable knowledge and experience. We’ll help connect you with other clients of The Bank of San Antonio to promote mutually beneficial opportunities.

With us, everything is personal.

  • Your personal banker will call and visit your business regularly, unless you prefer to come to the bank.
  • You will have your bankers’ cell phone number for 24/7 contact.
  • We will regularly ask for your feedback on ways we can improve our service to you.
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